This letter will be to my USPS mail deal with,not some imprecise bulk mailing. It claims my house now has usage of Spectrum’s State-of-the-art services, so this person knows that Spectrum has cable into my unit. Not surprising since they produce Television to my device, by way of a bulk offer arrangement With all the condo associations in our communities, This really is also The rationale they've my exact tackle.
July 15, 2014 at one:41 pm for two yrs I have complained about my picture pixling at several occasions. There are many repair men listed here that do exactly what the last male did declaring the cable in ground from box to my unit wants changing. When complained a single time I obtained a minimized price for my service for a single calendar year to maintain me peaceful. After you moved channels I paid out for to HD that I need a box to receive when I didn’t have HD Tv set I used to be presented a box for free for one particular calendar year just after complaining. With All of this I continue to had a bad picture, ending up purchasing box now, just want what I pay for almost nothing at no cost.
June 5, 2015 at seven:00 pm I’ve been with charter for under two months, that has turned out to get not a nightmare but a horror Tale. I had been instructed that in a month of signing with Charter I'd be capable of have one DVR for 2 Television set’s as I had with Direct Television. The new account agent mentioned we just experienced a meeting exactly where it absolutely was reported Constitution was about to have the very same capability With all the new DVRs. as Dish Network. Perfectly needless to say, will not be accurate, and the sole DVR I at this time have as a result of Constitution for per month or so Broke Down! Indeed it had been replaced, at a price to me. When it was replaced by a technician, he identified noise in the road in which the DVR is getting used, now the cable line needs to be replaced , so he put a filter in the line that now would not allow me to have usage of my ON Desire programming. I was advised yesterday that will almost certainly Charge me $fifty to acquire it set. After i referred to as purchaser service I had been advised I could be cost $50, I Allow her realize that the technician that came originally to setup the lines ought to have found quickly the sounds at stake Which I really should not be penalized for this.
” Signed Sincerely, Geoff Boytos. I call to reap the benefits of this provide for “extra Superior services for a lot less” communicated to me from this so termed conversation enterprise and am told right after an extensive chat that it's not accessible to me Regardless of the flyer stating it is actually. I guess that’s whatever they get in touch with “option info” these days.
July 29, 2014 at 5:00 pm Constitution Comm. Over time of off/on services with charter, Now we have had to endure this same Terrible issues with returned unreturned devices which they actually will not want back, and any time you do return, and get a receipt, they can still Invoice you for early termination, after you have performed an enhance in services. This really is SAD/Misleading/FRAUDULENT practices.
May perhaps 11, 2017 at 9:57 am Just lately I identified as Spectrum to Discover how I am able to hook up While using the small earnings World-wide-web only supply of $fourteen.99 @ 30meg link velocity, and the person explained to me I've to have NO Web for 30 days right before I could get this offer you. I want to know WHY, And the way the hell am I designed to be Slash off from the world right here for a damn month ??? Why does which make a big difference to you personally, And that i’ll give you a deal, If you're able to Slice off All of your current Online connections for a month, then I’ll do it much too.
Rather, my level went up $thirty/ month (promo arrived off) which is news to me due to the fact I didn't recognize I had a promo for this kind of horrible service with constrained velocity and about 15 channels. I’m not a person to complain or Specific my displeasure on community forums such as this, but Specrum and their marketing less than Geoff’s leadership merely sucks. “Redefining cable” is total bs…just arrived on tv of their commercial, on among my 15 channels which i get for any $one hundred per month. Step up Geoff and get paid your million greenback wage, and honor an provide you with “signed”.
April two, 2015 at 11:fifty eight pm charter is often a disgrace and also the guidance that speculated to be is usually a joke. i was extremely pleased with optimum and bresnan. charter doesn’t occur close to the Specialist normal of an trustworthy and respectable business enterprise, and also the guidance i received when i necessary assist? they have been everything charter isn’t, Qualified, eager to assist.
We cancelled the cable service and got a quotation for Net only. Immediately after studying our alternatives we named again to generate the transform And they might not honor the initial quotation they gave us.
Is there aid around? I WISH I'd Check us out here funds to invest Which I had not needed to use the resources I had put aside for retirement. So it goes …
Today I obtained a flyer from the mail stating my dwelling “is ready to get far more Sophisticated services for much less from Spectrum”. “I have good information! Charter Communications has finished the transaction with Time Warner Cable, and your property now has access to Spectrums advanced Tv set, World wide web, and Voice services………..Our ninety,000+ personnel are devoted to providing most effective-in-class solutions and purchaser service, all at a greater price.
Amazon includes a Television service, There exists Roku, Netflix, Satellite. I am actually contemplating seeking right into a service that's better than Constitution. I'm a loyal buyer providing my funds by the due date every time to a corporation that actually will not treatment about faithful buyers.
February three, 2017 at 4:32 pm Worst purchaser service EVER!!! UNPROFESSIONAL and Dishonest!!! I’ve experienced spectrum for over a month. I requested the cell phone and Online bundle, I assume it’s an order what you need and we will provide you with what we want kinda offer. I’ve paid for that service nevertheless the phone service hasn’t labored. I’ve logged into your chat 2x and known as in 3x to zero avail. Evidently my account is locked because the person who rented just before me owed an total on his account and they want me to generate this human being so that he can pay them!
When I known as the 800 range for Spectrum and asked for a alter in my service for the a single talked about higher than, I used to be told because of the agent named “Sydney” this was only accessible by way of the web, Which the very best offer you she was ready to quote me was $182.47 for the same software. Truly?? She then grew to become pretty upset and impolite with me. This I believed was Certainly Incorrect from someone that told me she was a “Manager.